Ilaria helps enterprise teams improve productivity, customer experience, and deliver technology through:
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Launch new products and services faster, capture new revenue streams and strengthen customer retention
Redesign journeys and channels to deliver seamless, engaging interactions that build loyalty
Enable smarter ways of working, improve team efficiency, and scale capability across the enterprise
Modernise core systems, embed automation and AI, and align technology to strategy for lasting impact
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Higher education is facing change that's only accelerating. Our expertise aims to improve student and administrative services including HR and finance processes.
Solutions include:
Automated student offers
Enrolment and load forecasting
Results processing
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We assist major hospitals, healthcare funds, and aged care providers to digitalise operations, improve cash flow, and most importantly transform patient experience.
Solutions include:
Aged care client management systems
Admission to cash transformation
Patiend admissions portals and improvements
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Utilities, construction, facilities management and heavy industry. Digitised documents, start-of-the-art technology and advanced Al. From online portals to automated streamlined operations.
Solutions include:
Work order and field service system optimisation
Billing and back office process improvements
Automated subcontractor cost management
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We help local governments remove redundant processes and elevate their standards of citizen service, through automation and process improvements.
Solutions include:
Payments and fines processing
Data migration
Records digitisation
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Our work in FMCG, retail, supply chain and logistics has delivered massive savings and performance for our past clients.
Solutions include:
Inventory management
Warehouse and shipping integration
Supplier order processing
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Delivering to automation and process reengineering targets across front line and back office operations.
Solutions include:
Customer facing digital experiences
Onboarding, loan and credit processing automation
Various shared services solutions (HR, Finance).
Our deep experience allows us to assure the delivery of major technology initiatives:
Microsoft
Hubspot
UiPath
Salesforce
OpenAI

Contact us for a free diagnostic that will help identify issues, opportunities for improvement, and solutions.
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